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“Book with Confidence“ Policy

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Now, you can confirm your accommodation in Phuket with confidence: For existing bookings and new bookings made now through June 30th 2020, for stay period between March 10th 2020 and November 30th 2020 guests will be able to cancel up to 4 days prior to the arrival date or receive a 100% Deposit Credit of any monies paid to BYD Lofts hotel and currently within cancellation fees. The Deposit Credit must be redeemed within 90 days from the cancellation date.


BYD Lofts Book with Confidence policy is valid now until June 30, 2020.

  • Coverage: All new made bookings from March 10th through June 30th, 2020, for stays between March 10th, 2020 until November 1st, 2020
  • Policy: Guests will be able to cancel up to 72 hours prior to arrival and receive a 100% refund or Future stay Credit of any deposits paid to BYD Lofts and currently within cancellation fees. The Future Stay Credit is valid for bookings made within the next 90 days* for any published stay date prior to November 1st, 2020.


Terms and Conditions:

The Book with Confidence offer (“Offer”) is available on existing bookings and new bookings made between March 10th, 2020 and June 30th, 2020, for stay period between March 10th, 2020 and November 30th, 2020 (“Eligible Stay Period”). A guest is required to settle full prepayment of the total booking(s) amount in order to be eligible for the Offer. The value of the Deposit Credit will be determined by the actual non-refundable portion of the deposit and cancellation fees for the Eligible Stay Period’s booking.

To redeem the offer please contact us through our contact form and fill out all requested information at least 30 days before the expected arrival date of the Eligible Stay Period. Once verified and processed, the Deposit Credit will be applied to the guest’s temporary account. A guest must use the Deposit Credit within 90 days from its issuance date or it will be forfeited in its entirety. Deposit Credit is only valid for travel up to June 30th, 2021.

Within 90 days of receiving the Deposit Credit in his/her account, the guest must use the Deposit Credit to book their stay with BYD Lofts; new travel date does not need to arrive within the 90 day window. Deposit Credit may be subject to additional terms and conditions as provided by BYD Lofts hotel. The value of the Deposit Credit and the Offer are non-transferrable, are not redeemable for cash, and have no cash value. May not be combined with any other offers. Offer may be modified or withdrawn without prior notice. Any promotion or offer available during or with the Eligible Stay Period booking shall not apply to the subsequent booking. May be subject to additional terms and conditions.

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